Privacy Policy

Introduction

Deshraag Foundation Last Updated: July 6, 2026

Deshraag Foundation ("we," "us," "our," or "Deshraag") is a non-profit organization working since 2003 across education, livelihoods, women & child development, financial literacy, environmental sustainability, and rural development. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, register for events, volunteer with us, apply for careers, or make a donation.

By using our website (the "Site") or interacting with us, you agree to the practices described in this policy. If you do not agree, please refrain from using the Site.

Who We Are

Deshraag Foundation is a registered non-profit organization based in Gwalior, Madhya Pradesh, India, working with underserved communities through camps, awareness drives, skill-development programs, and donation-funded welfare initiatives.

• Phone: +91-9211145222
• Email: reachus@deshraag.in
• Location: Gwalior, Madhya Pradesh, India

Information We Collect

We only collect information that helps us run our programs, process donations, coordinate volunteers, and communicate with our supporters. Depending on how you interact with us, this may include:

a) Information You Give Us Directly

• Contact details – name, email address, phone number, postal address (when you fill a contact form, sign up as a volunteer, or apply for a career opening)
• Donation information – name, contact details, donation amount, payment reference details (processed securely through our payment gateway partners — we do not store your full card, UPI, or bank details on our servers)
• Volunteer & career applications – resume/CV, educational background, skills, work experience, and any other details you choose to share
• Event or camp registrations – name, contact number, city, and any health/dietary details you voluntarily provide for participation in camps or workshops
• Communications – messages you send us via email, WhatsApp, contact forms, or social media

b) Information Collected Automatically

When you browse our Site, certain technical information is collected automatically, such as:

• IP address, browser type, and device information
• Pages visited, time spent on the Site, and referring website
• Approximate location (based on IP address, not precise GPS tracking)

This is collected through cookies and similar tracking technologies, explained in more detail in Section 6 below.

How We Use Your Information

We use the information we collect to:

• Process and acknowledge your donations, and issue donation receipts or 80G certificates (if applicable) where required
• Coordinate volunteer sign-ups, camps, and community events, including sending you logistics or scheduling updates
• Review and respond to career/job applications
• Respond to queries submitted through our contact form, email, or WhatsApp
• Share updates about our work, upcoming campaigns, success stories, or fundraising appeals (only if you've opted in to receive such communication) Improve our website's functionality, content, and user experience
• Comply with applicable legal, tax, and regulatory requirements applicable to non-profits in India

We do not use your personal information for any purpose unrelated to our mission, and we do not sell your data to anyone.

Sharing of Information

We treat your personal data with care and only share it in limited circumstances:

• Payment Gateway Partners – to securely process online donations (they are independently responsible for the security of payment data)
• Service Providers – such as our website developer, email/SMS service providers, or hosting partners, strictly for operational purposes and under confidentiality obligations
• Government or Regulatory Authorities – where required by law, such as for tax filings, FCRA compliance, or audits applicable to registered NGOs
• With Your Consent – for example, featuring your testimonial, photo, or story (from camps/events) on our website or social media, only after your explicit permission

We never share, rent, or sell your personal information to third parties for marketing or commercial purposes.

Donations & Payment Security

When you donate to Deshraag Foundation through our website:

• Your payment is processed via secure, PCI-DSS compliant third-party payment gateways.
• We do not store your complete debit/credit card, net banking, or UPI credentials on our servers
• We retain only the information necessary to issue donation receipts, maintain financial records, and comply with income tax and NGO regulatory requirements in India.

If you have questions about a specific donation transaction, please contact us at reachus@deshraag.in or +91-9211145222.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to make your browsing experience smoother and to understand how visitors use our Site.

What are cookies? Small text files stored on your device when you visit a website.

Your Choices: Most browsers allow you to refuse or delete cookies through their settings. Please note that disabling essential cookies may affect certain features of the Site, such as form submissions or donation processing.

We do not use cookies to track you across unrelated third-party websites for advertising purposes.

Data Retention

We retain your personal information only for as long as necessary to:

• Fulfil the purpose it was collected for (e.g., processing a donation, volunteer application, or event registration)
• Meet legal, accounting, tax, or regulatory obligations applicable to registered non-profits in India

Once this purpose is served and no legal obligation requires retention, we securely delete or anonymize your data.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, restricted internal access to personal data, and use of trusted third-party payment processors for financial transactions.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

As a visitor, donor, volunteer, or applicant, you have the right to:

• Access the personal information we hold about you.
• Correct any inaccurate or outdated information.
• Request deletion of your personal data, subject to our legal/regulatory retention obligations.
• Withdraw consent for marketing or promotional communications at any time.
• Object to certain uses of your data (e.g., featuring your photo/testimonial publicly).

To exercise any of these rights, simply write to us at reachus@deshraag.in or call +91-9211145222, and we'll be happy to assist.

Children's Privacy

Some of our programs involve children (e.g., education kits, camps, school outreach). We collect information about minors only through parents, guardians, schools, or authorized institutional partners — never directly from children without appropriate consent. We do not knowingly collect personal information directly from children through our website's online forms.

Third-Party Links

Our website may contain links to external websites (such as our social media pages — Facebook, Instagram, X, YouTube, WhatsApp) or third-party payment gateways. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their respective privacy policies.

Communication Preferences

If you've shared your contact details with us (for donations, volunteering, or newsletters), we may occasionally reach out with updates about our campaigns, upcoming camps, or impact stories.

You can opt out of promotional communication at any time by:

• Clicking "unsubscribe" in our emails (where applicable), or
• Emailing us at reachus@deshraag.in with the subject "Unsubscribe"

Note: Even after opting out of promotional messages, we may still contact you for transactional purposes (e.g., donation receipts, event confirmations you've registered for).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us:

Deshraag Foundation 📞 Phone: +91-9211145222  📧 Email: reachus@deshraag.in 📍 Location: Gwalior, Madhya Pradesh, India

We're committed to being transparent and approachable about how we handle your information — because trust is the foundation of everything we do in service of the communities we work with.